Council tax FAQs
In this section, you may find answers to your some of your queries.
In this section, you may find answers to your some of your queries.
In order to view your bills you will need to sign up for a My Login account. Before starting this process please ensure that you have your account reference number to hand, this can be found on your bill or in the subject line of any emails from us.
1. Once you have logged in to My Login, click on 'View my council tax, business rates and benefits'
2. Click on 'Subscribe to a service' at the bottom of the page
You may qualify for a reduction in your council tax if you or any member of your household is disabled.
You may have recently received a review letter about the occupancy status of your property. In support of the Government’s initiative to tackle the shortfall in national housing, South Staffordshire Council is currently undertaking a review of empty Council Tax properties. Please follow the link below to update the property records for your address.
The review is being managed on behalf of the council by Capacitygrid. Capacitygrid’s contact details are on your review letter.
Find out how to pay council tax, what to do if you are struggling to pay, and what happens if you don't pay.
Find information regarding discounts and exemptions that may reduce your council tax charge.
Find out what may happen if you do not pay your council tax.
If you or someone living with you is an apprentice, and without them there is only one adult living in your home, you can apply for a 25% discount on your Council Tax.
Find out how to set up a direct debit.
If you have a low income from work or benefits and savings below £6,000 (for pensioners £16,000) you could be entitled to a reduction in the council tax you pay.