Online

You can use our self-service portal, My Login, to apply for different services including:

• Garden waste subscription
• Housing services
• Housing benefit and council tax support
• Tree works permission 

Visit our My Login webpage to access the portal and guidance on how to use it. 

Still can’t find what you were looking for? 

Complete our online form to contact our Customer Services team or alternatively email us at info@sstaffs.gov.uk.

You can search for your local Councillor by ward, party or name. 

Search for your local Councillor 

• For highways, flooding or street lighting please call Staffordshire County Council on 0300 111 8000 or visit their website.
• For issues with disruption to services or an emergency situation please visit the following for advice and guidance.
  • National Grid (Electricity) - Emergency Information: 0800 6783 105 or visit: National Grid - Power cut information
  • British Gas - Emergency phone number 0800 111 999 or visit:  Gas emergency Help & Support | British Gas business
  • Seven Trent Water -Check my area | In My Area | Severn Trent Water (stwater.co.uk)
• Fallen trees: 
  • If the fallen tree is not causing a highway obstruction, is in an open space, on a pathway, or is not a risk to life, please report the location online. Please report it online.
  • If the fallen tree is on the Highway and causing obstruction or risk to life, please report it to Staffordshire County Council using their online service: Report a fault online - Staffordshire County Council.  

You can use our self-service portal, My Login, to pay for and access different billing services including: 

• Bills
• Council tax 
• Fixed penalty notices 
• Request payment arrangements 
• Set up direct debits 
• Manage your finances

Visit our My Login webpage to access the portal and guidance on how to use it. 

You can pay for additional services online using our Pay for It page.

You can use our self-service portal, My Login, to report various incidents to us including: 

• Fly-tipping
• Littering
• Planning breaches
• Dead animals on the road
• Noise complaints
• Dog fouling
• Abandoned vehicles
• Antisocial behaviour 

Visit our My Login webpage to access the portal and guidance on how to use it. 

You can use our self-service portal, My Login, to report various incidents to us including: 

• Bulky waste collection 
• View my council tax, business rates and benefits
• Sign up to e-billing
• Freedom of Information 
• Road sweeps and litter bin emptying 

Visit our My Login webpage to access the portal and guidance on how to use it.