Monday 5pm to 9am Tuesday
Tuesday 5pm to 10am Wednesday
Wednesday 5pm to 9am Thursday
Thursday 5pm to 9pm Friday
Friday 5pm to 9am Monday
Who to contact out of usual working hours.
Many of our services can be accessed through My Login, including filing a report, paying for a service, booking a service, or making an online enquiry. Alternatively, you can email us at info@sstaffs.gov.uk
For emergency calls only, including homelessness, stray dogs, dangerous structures, to report gypsy/ travellers incursions, environmental issues, or Hinksford Mobile Home Park, please call our emergency out of hours service on telephone 01384 679027.
Please do not call this service if you have a query about your accounts/payments or alternative accommodation as the service are unable to assist with these types of enquiries.
Monday 5pm to 9am Tuesday
Tuesday 5pm to 10am Wednesday
Wednesday 5pm to 9am Thursday
Thursday 5pm to 9pm Friday
Friday 5pm to 9am Monday
If you are concerned about the safety of a child or vulnerable adult, please call 0845 6042886.
For highways, flooding or street lighting please call Staffordshire County Council on 0300 111 8000 or visit their website
For housing queries, please contact your housing provider directly.
For homelessness queries, please call our emergency out of hours service on 01384 679027.
For any issues concerning your Gas/Electric or Water Accounts/Payments (not flooding) please contact your local supplier. The Council are unable to assist with these types of enquiries. You will be able to find your supplier details online.
For issues with disruption to services or an emergency situation please visit the following for advice and guidance.
If the fallen tree is not causing a highway obstruction, is in an open space, on a pathway, or is not a risk to life, please report the location online. Please click here...
If the fallen tree is on the Highway and causing obstruction or risk to life, please report it to Staffordshire County Council using their online service. Please click here...